Situation
I want to understand KinPay
KinPay helps two people who already know each other create, agree, sign and manage a private financial agreement. It does not lend money and it does not find lenders.
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KinPay basics
What is KinPay?
KinPay helps two people who already know each other create, agree, sign and manage a private financial agreement.
Read the answerStart here
What is KinPay?
KinPay helps two people who already know each other create, agree, sign and manage a private financial agreement.
Product explainer · 3 min read
How does KinPay work?
One person creates a request with clear terms, the other reviews it or makes a counter-offer, both sign, and KinPay keeps the agreed record and schedule.
Product explainer · 4 min read
What KinPay is not
Does KinPay lend money?
No. KinPay does not lend money or fund loan requests.
Quick answer · 1 min read
Can KinPay help me find a lender?
No. KinPay does not connect you with lenders.
Quick answer · 1 min read
What KinPay does and does not do
KinPay records and manages agreements between people who know each other. It does not lend, fund, introduce lenders or guarantee repayment.
Product explainer · 3 min read
Does KinPay guarantee repayment?
KinPay cannot guarantee that money will be repaid.
Quick answer · 1 min read
Requests and agreements
What is a loan request?
A request is a proposal you send to one person you choose. It is not an agreement and it is not published to anyone else.
Product explainer · 2 min read
Is a request the same as an agreement?
No. A request is a proposal. It becomes an agreement only when both people sign.
Quick answer · 1 min read
What is a counter-offer?
A counter-offer is a reply that proposes different terms, such as a smaller amount or a longer repayment period.
Product explainer · 2 min read
Costs
Or follow the path: Understanding Your KinPay Agreement
Follow the whole path from request to active schedule.
Open the 5-step pathNeed more help?
Still unsure? Search first, then contact support if the answer is missing.
1. Search KinPay Learn
Most questions already have an answer here. Search now.
2. Use Help inside KinPay
For anything about your own account, open KinPay and use Help in the top-right corner. Where available it attaches the screen you were on.
3. Submit a support request
Tell us what you expected and what happened. Open the form.
4. Email support
Write to support@kinpay.me.