Troubleshooting
I did not receive an email from KinPay
Check spam, confirm the address is correct and allow a few minutes before requesting a new message.
2 min readTroubleshootingUpdated 2026-06-15
The short answer
Check your spam folder first, confirm the address, then request the email again.
The short answer
Check your spam folder first, confirm the address, then request the email again.
- Search your inbox for 'KinPay' rather than scrolling.
- Check spam, promotions and any filtered folders.
- Confirm there is no typo in the address you entered.
- Add support@kinpay.me to your contacts so future messages arrive.
Key takeaway
Check your spam folder first, confirm the address, then request the email again.
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4. Email support
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